ROON NUCLEUS+ KEEPS CRASHING


Hello,  My Roon Nucleus+ is hardwired with cat 8 from my Verizon Modem.  I am then hardwired to two Roon endpoints.
I use a separate linear power supply for the Nucleus set to output 19v.
There is an internal hard drive installed and NAS connected.
Everything sounds great.

But my Nucleus+ is crashing now two or three times a day (becomes non responsive and my remotes can not find it.

I have tried rebooting the remotes, the endpoints and the router with no effect.

I must power off and back on the Nucleus for it to be ready and seen again.

Any help or thoughts appreciated!
fastfreight

Showing 2 responses by fastfreight

Thank you both! I have similar support request in at Roon just have not heard back yet....
Thanks again to all...I am waiting for the next crash to alert ROON so they can investigate.

Of course it has been flawless since I contacted them!