Roon "Lost control of audio device"?


All of a sudden for the past couple of weeks, I can’t get through 2 minutes of a song without receiving an error stating, “Roon lost control of the audio device.” I use a Spectrum modem and router. Spectrum  replaced my router, but I continue to receive the same error. Sometimes I hear what sounds like static coming through my speakers, right before the error pops up and the music stops. I’ve tried resetting my Antipodes S40 music server and my Chord English Electric 8 Switch. How do I correct the issue, because I can’t listen to music? Can anyone recommend a good router/modem?

ricred1

Showing 3 responses by sbank

When Roon refers to "Audio Device" that's the Roon endpoint streamer/renderer, When you select an "audio device" in the lower right corner, it's where Roon is going, not the source of the music (i.e. a streaming service or a NAS with locally stored files if you have any). 

So that makes me suspect it's an issue downstream between your Core and your endpoint. I would look for diagnostics in the endpoint's software look for error logs, etc. and contact their support team. or post any such findings in a Roon Support ticket. Cheers,

Spencer

@ricred1 Do you also use any streaming service such as Qobuz or Tidal? If so, do you get no errors then? If not, how about a Qobuz free trial and report back if the error is on both local file playback and streaming service or not. 

If you know the error is isolated to local playback, I agree @vonhelmholtz suggestion to try a "dumb" switch vs. smart may eliminate it. I used to a Pro series Netgear that caused some weird errors. I also replaced it with a $20 TP-Link recommended by Andrew at Small Green Computer and the issue was resolved. Cheers,

Spencer

Some smart switches are like a drunken traffic cop outside a stadium after the game. They think they know how to handle it.