I think you need to have a Roon account. Do you have Roon installed on your ipad and logged into your account?
Roon I-Pad App
Anyone else having trouble downloading the Roon remote app from the Apple App Store. I have tried at least 20 times and keep getting the message below. I have the latest IOS update.
Cannot download. This app is not compatible with your device.
Any help is appreciated.
Cannot download. This app is not compatible with your device.
Any help is appreciated.