Roon….can anyone point me to “human” tech support


Looking to get some “human” support for my Roon Nucleus+.  Been down almost 2 weeks and the support from Roon is painfully slow.  Have worked through many many support related troubleshooting tips to no avail.  If anyone knows a great company that offers support I’m willing to pay to get it back up and running again.

Appreciate any assistance!!

woots
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One of the main reasons I left Roon. Absolute worst tech/customer support.  Either Innuos now.  Best customer service of any company in any industry I’ve ever experienced.  Do yourself a favor if you can.  My digital audio life is so much better now.  

Dumped Roon (NUC 2) years ago for that reason.  Life is good with Innuos.  Best support of any company in any industry in my experience.