Have you tried your local dealer?
Another thought is a Roon Facebook group. There is one for Innuos, and they helped me before Innuos tech support responded.
Roon….can anyone point me to “human” tech support
Looking to get some “human” support for my Roon Nucleus+. Been down almost 2 weeks and the support from Roon is painfully slow. Have worked through many many support related troubleshooting tips to no avail. If anyone knows a great company that offers support I’m willing to pay to get it back up and running again.
Appreciate any assistance!!