Roon….can anyone point me to “human” tech support


Looking to get some “human” support for my Roon Nucleus+.  Been down almost 2 weeks and the support from Roon is painfully slow.  Have worked through many many support related troubleshooting tips to no avail.  If anyone knows a great company that offers support I’m willing to pay to get it back up and running again.

Appreciate any assistance!!

128x128Ag insider logo xs@2xwoots

Showing 1 response by joshua43214

My internet was down for a week, and that meant so was Roon. To make matters worse, I couldn't connect to my Optical Rendu with Roon offline.

I had to hack my phone so I could tether it to my home network in order to listen to music.

 

I am done with Roon.

Terrible support, buggy as hell, and now it requires 24/7 internet connection. 

I suggest we all tell Roon to go to hell