White noise? So we're talking about a very faint hiss.
So you listen with your amp and speakers at a level that pleases you with your classical chamber music and its so faint its down there in the noise floor and you never even notice. Then the next guy with his system and music he cranks the volume a lot more and maybe his associated gear has a lower noise floor or maybe its just a lot louder or maybe with his amp he needs more volume, any combination like that where the pre-amp noise becomes more noticeable.
Or it just got noisier from being bounced around in shipping. Whatever. The point is, lots of perfectly plausible explanations other than your hearing.
So you listen with your amp and speakers at a level that pleases you with your classical chamber music and its so faint its down there in the noise floor and you never even notice. Then the next guy with his system and music he cranks the volume a lot more and maybe his associated gear has a lower noise floor or maybe its just a lot louder or maybe with his amp he needs more volume, any combination like that where the pre-amp noise becomes more noticeable.
Or it just got noisier from being bounced around in shipping. Whatever. The point is, lots of perfectly plausible explanations other than your hearing.