I was a customer of Bob’s for over 30 years. I live in Michigan so I never visited his store but he came to my home with his wife to deliver a pair of speakers. It was a 7 hour drive (one way) for Bob and his wife and he had to rent a van to fit the speakers in a vehicle. Now that’s service! Bob and I became friends and we would often spend several hours talking about not just audio, but also family, football and automobiles. I feel fortunate to get to know him and I miss him. RIP Bob.
Steve M.