Reviews on JungSon amp/preamp combo: JA-1/JA-99C

Actually the experience with the dealer was fine. The problem is the dealer had to step up and make good out of his own pocket. Months later he told me they gave him the same treatment and so he never placed another order and completely dropped all Jungson gear. Before that he had sold me a couple Jungson interconnects and a power conditioner. The conditioner was crap quality on the outside but good parts on the inside so rather than sell I gutted it and the transformer and stuff is still in my system to this day. The interconnects also were poor quality, the finish started going bad the first year and looks horrible today but they are now just sort of spares. Some things are worth keeping around if only to remind you who not to do business with ever again. Jungson is definitely a never again.

If you do get a hold of him, ask why he came to my house looked me in the eye and lied straight to my face. Ask him why Stewart had to make good on his crappy amp because Jungson wouldn't honor their warranty. I would ask him myself but once someone has proven to me their word is worthless what is the point? Do you get the idea how I feel about Jungson? Best of luck to you, anyone fool enough to do business with them.

Also bought a power conditioner. Sound was okay, construction extremely cheap, really nothing more than a potted transformer and cap. So I tossed the outlets and crap chassis and still use the guts of it today. Then there were a couple of interconnects, still have and use those, but the finish on the RCAs went to crap within a year or so. Just overall poor quality stuff. 

This was all like 20 years ago. Its possible they're better. Couldn't imagine being any worse. Its the customer service I would worry about more than anything. Besides of course supporting the CCP. Which don't kid yourself, you buy it you are. But you meet a couple guys like I did, guys pretty high up the distribution food chain, have them come in your home, lie to your face, lie to your dealer, lie in a way so blatant that looking back on it now I would have told them to THEIR FACE what you're saying makes no sense you can only be lying. But 20 years younger and dumber I decided to hope for the best. 

Which is what you get if you are young and dumb enough to buy Jungson: hope. Good luck with that!

I’ve had a few things from Jungson, all purchased years ago so maybe they have changed. But my experience with all of it was bad enough there’s no way I would ever buy anything from them again. That goes even if they were made in the USA. Once you have company reps come out to your house, see first hand their amp is defective, promise to replace it under warranty, and then totally unprofessionally stop returning all your calls, well if you are still willing to give them your money at least after hearing my story you won’t be able to say nobody told you to expect to get ripped off.

My dealer by the way wound up replacing the amp at his own expense. They refused to honor their warranty even to him.

Caveat emptor.