revelationaudio labs cable never delivered


hi
first ,I apologize if my english is not exactly what i would try to explain
i am yves from france ,would like to share here my disappointment,not to be respected by a company ( or maybe a man ,think he is lonely ) who is not delivering my pair of cables purchased and paid since 8 january 2017, Db25-umbilical power for mc intosh preamp 1100 usd the pair
the no respectis not because of a constant postpone lead time but  is coming from the communication ",always saying ready next week ,it is in the  cooker for the best"
promise,and then nothing
at the end I asked this guy "Brad Vojtech " to refund my paypal account ,then no answer ,what should I think

as anyone the same poor experience with revelationaudio labs,wants to know I it is a bad luck story or if this company is a rogue one ,
thanks 
best regards
yves 
ypericoi

Showing 1 response by lalitk

Yves,

Sorry to hear about your troubles. This seems to be the pattern with the seller. Eight months is a long time to ’prepare and cook’ hand made cables. Your best bet is to open a dispute with PayPal.

You can also file a complaint with Florida Department of Agriculture and Consumer Services,

https://csapp.800helpfla.com/CSPublicApp/Complaints/FileComplaint.aspx

I was in the similar situation and it took a Paypal dispute to resolve the matter. Also anytime you start a discussion like this, Brad gets them removed from Audiogon.

https://forum.audiogon.com/discussions/revelation-audio-labs-buyer-s-beware?highlight=Revelation%2Ba...

On a positive note, he does make good quality cables.