Revel Salons - Do they really sound like this?

I've been entertaining the idea of a speaker change lately. Not that I'm unhappy with my system. I just thought I might try something new for a change. Lots of people rave about the Revels so I went to my local dealer to hear the Salons. Associated equipment were 2 Levinson 436 monos, the latest Hovland preamp, and the new Ayre cd player. Transparent reference cables throughout. This audition turned out to be a big letdown. Im not trying to bash the speakers, I'm just looking for a little insight. The room was about 35X20. The speakers were set up parallel with the long wall. They were about 10ft in from the back wall and 5ft from the sidewalls with no toe-in. I was sitting back about 8ft centered perfectly and there were large acoustic panels on every wall across the room spaced about 2 ft apart. There were no defined images, the sound seemed to come from all over the room. The mid and high frequencies were very laid back which was non-fatiguing but to such an extreme that it was almost lifeless. I couldn't make out details on music that I was familiar with, it was almost as if there was a veil over the sound, and the bass wasn't that great either. Im thinking for 17 large, there must be something wrong with the setup. I use Dunlavys with Pass gear and the imaging is pinpoint. I can hear a vocalist take a breath. I can even hear Daina Kralls lips come apart before she starts to sing. I figured I would try and explain what I wasn't hearing to the sales rep so he could mabye change something and he looks at me and says, "Have you had your ears checked recently." I was absolutely floored. I did bite my tongue however and left quietly with a poor opinion of the salesman and the speakers. I came home and thought I might ask the fellow goners their opinion of the Revel Salons.