Sorry you are having difficulty. Harmon Luxury Group (Samsung) should be ashamed of themselves for the way they handle Revel parts and support. I had a pair of 106, one of the grilles had a defect. Keep in mind this is just a grille. My dealer helped but it still took over 4 months to get a replacement. It sounded to me like they had to wait for a shipment of new speakers and take a grille from one of those. This is because they are built in Indonesia and they have no plans in place for spares.They were a nice sounding. Speakers but I sold them for fear or zero support down the road.
