Returns


Wondering when you buy something online say from Crutchfield or Music Direct such as an amp if what they ship you is just one that another customer has returned since they have a 60 day liberal return policy?

norton

Showing 1 response by ghdprentice

I’m afraid $60 would not be making money for Crutchfield. They have to have someone process your return, refund your money, receiving processes the physical return, inspects it, it, someone puts it into inventory, then it must be advertise an open box. There are so many non-standard flow interactions they are not making money.