Replacing Veneer on ProAc Speakers


Movers seriously gouged the veneer on the top of one of my rosewood ProAc Response 1S speakers. I think it's too deep to refinish. Any recommendations for someone who does speaker restoration? It makes me ill to look at those wonderful speakers in that condition.
jclctr

Showing 3 responses by zd542

They're not your speakers any more, the mover now owns them. I'm sure that the brand new pair they get you won't have anything wrong with them.
"03-24-15: Jclctr
I'll see if I can summon the guts to pull them out of the box. It makes me ill to see such a wonderful product in that condition."

Don't feel too bad, you're new ones won't be scratched. Also, if for some reason you can't get the mover to make good on them, you should be able to file a claim with your homeowners/renters policy.
"03-24-15: Buconero117
Thinking a moving company is going to replace them is what delusional people do. No way. I've had the unpleasant experience of dealing with moving adjusters and there is no way you are going to come out 'whole', especially since the speakers in rosewood are not in production. What to do? Cry, then take the moving company to small claims for $1500 plus court and legal expenses. Move on to a new pair of ProAc's, which are great speakers. I own the one's you have lost."

Unfortunately, you're probably right. The only thing I don't agree with is the $1500. Ask for $5000 (or whatever your local maximum is), plus all court costs in addition to the 5k. You can always settle for less, but you can't go up.

"03-24-15: Brf
Most home insurance policies don't cover damage as a result of moving."

I understand why you would say that, but in most cases (including this one), that's probably not true. Most home owners and renters policies will cover this type of loss. The problem is getting them to pay it. Most of the time the insurance company will try and talk their way out of paying legit claims. Or, at the very least, try to settle for a lessor amount.