Sounds like you have possibly both the crossover and volume on the sub set too high. If you want to get better results it takes a little work upfront but well worth it, and once it’s done you’re done. First, you want to find the place in your room where the bass sounds best and then fine tune the sub’s settings from that position. This first link shows the proven “crawl method” to find the best locations for the sub for bass in your particular room, and the second link is a simple guide to effectively set the sub’s controls to optimize performance.
https://www.audioholics.com/home-theater-connection/crawling-for-bass-subwoofer-placement
https://lifehacker.com/how-to-properly-set-your-subwoofers-volume-without-sh-1506136549
If you can’t do the crawl method initially, then Todd Welti who’s an expert in all things subs recommends placing the sub 20% into the room from the front wall and 25% into the room from the side wall, so you might try that placement and see what you get until you can do the crawl. Hope this helps, and best of luck.