'Record Out' does not work when using a balanced input

I am stumped!  I have an Aurender music server which also streams.  I wanted to record a song or two from Qobuz to tape so I could play it back later for personal use.

The 'Record Out' works great going to my Teac 3340S reel-to-reel when the inputs are phono or DVD.  There is no signal on my 'Record Out' when the input on my C48 is a balanced input.

Here is what my chain looks like: Aurender N100 USB to Matrix DC-to-DC converter.  Comes out of my Matrix as I2S.  I2S from the matrix to I2S input on my PS Audio DirectStream DAC.  Balanced output on DirectStream to balanced input on C48.  

From a listening perspective this works fine.  If I try to record anything, there is no signal on 'Record Out' so I am unable to record.

Any other analog input into the C48 works fine.  I get a good signal out of the C48 and am able to record anything like CD, phone, etc.

Does anyone have any ideas how to get a balanced input to my C48 to also give me a signal on 'Record Out'? TIA