I have the Raysonic CD228, bought as a demo from a dealer. 1st week the CD228 stopped reading CD's and malfunctioned. Sent it in to the dealer to be fixed. Shipped back to me and a loose screw was found rattling inside the CD player when I opened the shipping box and pulled out the CD228, you could hear it rattling around.. Put it in service and its still playing...Good thing I have warranty..
The service Directly from Raysonic is non existant..weeks went by after sending an email and voicemail directly to Raysonic before I got as reply.A few emails back and forth,requesting info, then nothing. Sure glad the dealer handled the repair as if left to Raysonic its a coin toss whether you actually get service.
That said...the sound is amazing, definately brought my system to the next level. Service from Raysonic...ZERO.For me to be a satisfied customer Steven Leung could send me a brand new unit and take his defective unit back.
The service Directly from Raysonic is non existant..weeks went by after sending an email and voicemail directly to Raysonic before I got as reply.A few emails back and forth,requesting info, then nothing. Sure glad the dealer handled the repair as if left to Raysonic its a coin toss whether you actually get service.
That said...the sound is amazing, definately brought my system to the next level. Service from Raysonic...ZERO.For me to be a satisfied customer Steven Leung could send me a brand new unit and take his defective unit back.