2. analog
  3. 1177725850

Questions from a new Loricraft user

I just took delivery today of a new Loricraft PRC3 RCM. took it out of the box, went through the rough setup and cleaned a couple of records. Very impressed. Now my questions:

some of the nylon thread had come loose from the spool in shipment and I wound it rather sloppily back to the spool in my hurry to try it out. I decided to go back and rewind it evenly on to the spool. In doing so, I managed to pull the thread completely out of the arm. The manual seems pretty vague about how to rethread - merely saying that I should "disconnect the 3mm pipe and use the pump to rethread through the bottom brass tube" Do I disconnect from the arm, or from where the 3mm tube enters the discharge bottle? I've tried it a few different ways and even with the pump running, I can't get it to rethread. Any advice?

Second question: When cleaning, the arm tracks very nicely from the outside to the inside, picking up everything. But if I go from the lable side to the outside, the arm does not track at all, it just sits at the spot I place it. What am I doing wrong there?

Seems like an advanced RCM like this one would come with a better manual.....
slipknot1

Showing 1 response by acresverde

acresverde
372 posts
 
Sorry, Bill, but in this case, it's the manual. I just got my PR-3 back from Smart Devices. Some part of the internal drive mechanism unscrewed itself and made the machine inop but your problem sounds different than mine since mine wouldn't work on either side of the label.

The good news is that if you need help over the phone or, heaven forbid, have to ship it back, you'll have the pleasure of dealing with John Snowden. Funny, I spent some time this AM on AA reading about all of the problems people are experiencing in their dealings with Ron Welbourne. I'm here to tell you that John is the anti-Welbourne. The most responsive, available and pleasant guy I've had the good fortune to deal with in my entire audio odyssey...in my case a journey peppered with nothing but good relationships to date.

Sure hope for your sake that your first outing in your new ride doesn't end up back at the service dept. but if it does, you're in good hands.
More to discover