Question: Need Help with Cover Art Not Being Displayed on the Aurender N10 Music Server


My dealer ran my LaCie hard drive files through JRiver software to ensure everything was okay (it was).  I then copied my LaCie hard Drive files to my Aurender. When competed, all the files were there but the album cover art was missing.  

As instructed by the dealer, I ran the files through the Aurender Media Manager to create an index. I then connected the LaCie hard drive to the Aurender and it ran for maybe 30 minutes.  I was hoping it would enable the album cover art but it did not.  The album cover art is missing from the display but all the albums are listed correctly (and play okay).

And, yes, I also checked iTunes on my MAC Book Pro computer and confirmed the album art is still on the LaCie hard drive. All my album cover art displayed perfectly using iTunes.

I am waiting for my dealer to call me with a solution for the missing cover art.  Does anyone know what I should do to get the album cover art displayed on the Aurender?  Am I missing a process that needs to be run?  Any suggestions are appreciated.

hgeifman

Showing 5 responses by stevensimon

Thanks
On cover art, all the artwork file names are currently the names of their respective albums.  Whatever the file name recognized by Aurender -- "folder" or "front" -- it would seem that I would have to go into every one of 1,702 music files and change the name of the file to "folder" or "front." That is crazy; no time for that.  Is this your understanding of the situation?
Also you mentioned that you'd spoken to Aurender support. I hadn't realized that that was an option. Am I correct or did I misread your post?
S
Hi
I got an N100H on Audiogon and am having some of the same issues you were.  First, regarding artwork, I've got all the artwork for 1700+ albums now embedded in the appropriate music files (thanks to BlissHQ), but only a handful of images actually display.  As I read the instructions on the Aurender website, the Aurender app looks first for "front" and "back" but will continue looking for other tags until something comes up. Evidently, I've either misconstrued the Aurender instructions, or the fact is that each and every one of the .jpg's now embedded in my music files needs to be renamed "front.jpg".  Ouch.  I have looked at the AppleScript you recommended, but am a bit confused as to how it works.  If it operates through iTunes, then it will rename the jpg's in the encrypted iTunes artwork file, which can't really help if the jpg's that Aurender reads are embedded in the music files.  Could you help me understand how it helped in your case?

Secondly, the Aurender seems convinced that my USB drive is the same (in terms of contents) as the internal HDD.  This is perplexing... The external USB drive has 1700 albums mostly AIFF.  The internal drive has 946 albums, all m4a (ALAC) files.  The weird thing is that the Aurender correctly identifies the external drive by name, but seems not to identify the contents properly, instead displaying the exact same files as are on the Aurender's internal drive.

I've not found Aurender help to be very useful in part because it's only via email as far as I can tell and in part because of the time difference between here and Korea.  Any advice you (or other forum participants) could offer would be hugely appreciated.
Best S
Well thanks for listening! I don't know why i find this so confusing. I'm generally OK with this stuff. By the way, I did do as you suggested (doing a couple of sample albums with the correct artwork file name inserted), but no joy.
I'll take a look at the app you referenced and resume contact with Aurender.
S
On the HDD issue, yes, I do understand how it's supposed to work. The perplexing thing is that it looks like it's playing from the internal HDD even when I have correctly selected USB as the source folder. To make it even weirder, the app correctly displays the name of the USB drive, while apparently playing from the internal one.
Hmmm...
S
I just swapped in a separate USB drive on which I loaded 3 albums after renaming the artwork files embedded in the album folders.  Seemed easier than rooting through 1700 albums on the external HDD I had been using. 
Anyway I can confirm that the album cover art jpg file is included with the album data -- but I just used front.jpg. I'll retry with folder.jpg tomorrow. 
S