Qobuz dropping rights to my favorites. A pox on their house.


 

So, I favorite something on Qobuz, come back a few months later and SHAZAM, it's gone. "The rights holders have not made this content available to listen." This seems to be a growing problem for me and I doubt I';m the only one. WTF?? To add insult to injury, I take a look at Amazon (to which I do not subscribe) and there it is.

Qobuz is the only paid service I use. Tidal has too much overlap to be worth it and I find MQA dubious anyway. Amazon's march towards world domination is troubling and I just plain don't like Apple stuff. But my partner uses AppleMusic (I think) and reports similar annoyances.

This leaves me both perplexed and annoyed. I've been slowly culling my CD's, LP's and server library with the assumption that streaming service libraries would grow, not shrink. It's also in keeping with my wish to release my attachments to mere things. I'm coming to feel that this may be a grave error - in the realm of music what we don't physically possess, be it CD, an LP, BR disk or a data file, we never really possessed at all. I'm not content to live off memories of how much I once enjoyed hearing something. I might want to hear it again! So, as far as web/streaming content goes I'm moving back to downloading stuff so it can't be arbitrarily taken away from me.

Anybody else mad as hell and not gonna take it anymore? Bah, humbug! And Happy New Year

 
 
128x128kletter1mann

Showing 4 responses by wsrrsw

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How do I contact Qobuz?

Any request must include the Customer's surname, first name, e-mail address and identifier (user ID), must then be sent by e-mail to support@qobuz.com, or by post to: XANDRIE SA legal department, 45 rue de Delizy, 93692 Pantin CEDEX.

@kletter1mann Yup.

I make playlists (also listen to albums) and sometimes a track becomes greyed out/unavaible. I search for the "missing" track and almost always find it and back in it goes. Rarely is it gone forever. I’m not a coder nor do I play one on TV but I suspect this is a Qobuz database problem? It’s a time suck to get the replacement file and drag it back to where it was.

Missing

 

Replaced

 

I wrote to Qobuz and asked why the drops of tracks that are there. Will post if and  what I hear back. If it's a data base problem I would expect mum behavior as that's a damning under the hood problem. They are a great company so I'm moderately hopeful. (How's that for both sides of my pie hole?)

@christianb5s4

Below is the web version or you can do the same using the Native app using the three dots (use edit tracks) in the top right..... but using shell softare to run Qobuz like Roon on Lumin (the ones I use) it can’t be done. Not sure about others like BlueSound letting you edit in Qobuz. I don’t make playlists in Roon but that can be done.