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Qobuz Connect

I was enthusiastic about Qobuz connect when it became available.  I have been using Qobuz with Roon and liked it, but Qobuz connect would offer a simpler, more direct connection.

However, I find that Qobuz connect intermittently will stop in a tract mid-stream, provide a notice that it cannot connect to that tract and move on to the next one. I have had this problem with several different high end streamer/dac/preamp setups on several different networks, including in a high end dealer store.  The experts there, who are top notch, think that it it is perhaps that Qobuz connect is new and they have not worked out the bugs yet.  There have been several updates, but the problem persists.

Anybody else have this problem?  Has Qobuz commented on it?

Thanks everybody!

billsw
billsw OP
7 posts
 

I got an email from Qobuz support today. A real person, not a bot.

The company is aware of the issue with QC and will address it coming updates.

As noted, it is fairly complicated as QC must be addressed and shown to work reliably on each streamer/DAC.

As misstl noted, an advantage to QC connect is that you can use it with endpoints anywhere.  Roon ARC is supposed to do this, but I have not been able to get it to work reliably.

Qobuz limits streaming to AC, while Roon allows multiple sources and saved music.  It is difficult for one service to provide eveything one might want.

That being said, Qobuz is a good company, best there is for streaming classical music.  I look forward to it being more reliable.

richardbrand's avatar
richardbrand
610 posts
 

@billsw 

Have you tried Presto Classical? See Presto Music | Buy classical & opera CDs, DVDs & Blu-rays online.

They also have a streaming service for a fixed monthly rate which includes unlimited downloads at no extra charge.

Presto was designed from the outset for classical and jazz and includes extensive reviews and rankings.  It has partnered with the Gramophone in recent years.  The Gramophone has been publishing reviews and news about classical recordings for over 100 years!

shxmd
15 posts
 

All, as noted above I stopped having the issue (stop start next song) on my Auralic S1 Vega. Later 20-30 hours I had another single episode. Reported to Qobuz.

I have suspected Server issue as mentioned above.

I spent a full year getting Tidal arranged.

Qobuz can have a little more time…

kerrybh
435 posts
 

I use Qobuz through Roon and it works well. Particularly if I reboot every few days, which seems to reduce the delay between tracks. I would like to use QC because I don’t tend to use DSP features on roon and could cut out a layer of software. I’ve been a little hesitant to download the firmware update for my streamer because even though the chances are slight, there are horror stories about bricking your equipment, so I tend to only download what is absolutely necessary. After reading this thread, maybe I’ll wait a little longer to let them get the issues worked out. It occurs to me that this might be why there were so many delays in releasing QC, and maybe they released it before it was ready, which wouldn’t be the first time something like that happened

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