2. digital
  3. 195555-198434

Qobuz Connect

I was enthusiastic about Qobuz connect when it became available.  I have been using Qobuz with Roon and liked it, but Qobuz connect would offer a simpler, more direct connection.

However, I find that Qobuz connect intermittently will stop in a tract mid-stream, provide a notice that it cannot connect to that tract and move on to the next one. I have had this problem with several different high end streamer/dac/preamp setups on several different networks, including in a high end dealer store.  The experts there, who are top notch, think that it it is perhaps that Qobuz connect is new and they have not worked out the bugs yet.  There have been several updates, but the problem persists.

Anybody else have this problem?  Has Qobuz commented on it?

Thanks everybody!

billsw
dxbwineguy's avatar
dxbwineguy
85 posts
 

Mine works fine with the Eversolo DMP A6, WiiM Pro Plus and the Wiim Amp. No issues at all. Love Qobuz Connect. Dropped Tidal after Connect.

rjjerant
1 posts
 

Hey Everybody

I run QC on my Aurender N150 and it works well. Although it was a giant Monkey Turd when it first came out. But after a few updates from Qobuz and a firmware update from Aurender it started working.  It does seem to "Hang" every once in a while. A pause/resume  generally makes it right.

romanesq
110 posts
 

WiiM Pro with RME ADI-2 to Qobuz Connect. No issue.

When I've contacted Qobuz, they always get back to me. They are slower at times so you may not get a reply for a couple of days but then they engage on the follow ups better. That's when one person is handed the ticket issue.

 

 

kubla36
6 posts
 

Yes, on Innuos Pulsar as Roon endpoint. After ~two days of heavy play it starts halting during a song and Roon skips to next song. It happens every couple of songs. If I reboot the Pulsar it goes back to normal play. 
 

I’ve gone to doing a preemptive reboot on Fridays (my listening is mostly weekends).

billsw OP
5 posts
 

Mostly for kavakat1, but for anybody else who is a  bit confused, The Qobuz app originally connected to streamers by airplay, but it is not a good solution.  I do use the Qobuz app with Carplay, and it is ok.   This spring, Qobuz came out with Qobuz Connect.  Qobuz Connect uses Wifi and connects directly to streamers.   It uses an updated version of the same app, and as pointed out on this thread, there have been more updates.  The problem is that it intermittently will not play a track or stop in the middle of a tract, but this seems to be dependent on the streamer.  Hopefully, Qobuz will fix it for everybody soon.

Qobuz Connect also allows you to connect to streamers outside you network.  Roon Arc (as oppposed to regular Roon) is supposed to do this, but I have not been able to make it work consistently and gave up on it

Qobuz also works with Roon, generally with no difficulty.  Roon also has a better interface than Qobuz, but probably also a somewhat worse sound.  Roon allows use of multiple streaming services as well as radio and you own digital music collection.  However, Roon is also an added expense and near zero support.  Roon also requires a hub or nucleus.  I run it on a NAS server for free, but if you do not have a NAS, then you will probably have to buy a Roon product.  The Roon Nucleus Titan costs $4000.  In any case there is a monthly service charge for Roon.  If you decide to go with Roon, make sure your streamer is Roon Ready.

Overall, I think Qobuz is an excellent product with the best curation and search for classical music.  Probably the best sound, but at least as good as any.  I hope Qobuz is following this thread and will fix the problem.

More to discover