Purchase breaks well within 30 days


Hi,

I purchased a $3750 dac used from a member and within a few weeks one of the two channels stopped working inexplicably.

The dac is under warranty but because the authorized repair shop recommends the entire dac board to be replaced it may take 4-6 month to get the part as the manufacturer is way behind because of covid and has limited capacity to manufacture things.  At minimum will be 3 months.

I would think
If repair estimated to be free and within 60 days or so the buyer should just be patient and not ask for refund.

But if a very lengthy repair timeline I am of the mind that a refund is appropriate but wanted input of others.

For sake of discussion lets assume seller had no idea there was problem and buyer did not contribute to problem

Thoughts?
atwatervillagelawyer

Showing 1 response by lalitk

It’s unfortunate that one of the channels stop working. The seller is not obligated to take the unit back regardless of how long it would take to get the repairs done.

As others have suggested, pursue the repairs with the manufacturer. Hopefully it will provide years of trouble free operation after being gone through complete health check.