Good point Brian. Our driver is also great and a decent golfer too :-). However the rest of the company is difficult to call even decent. My company has employees in 6 states all on a contract engineering or IT job. All they want is their paychecks on time. We stopped using UPS when each week one at least one of 20 someodd payroll packages would be "lost". We now use fed-ex 2nd day service and have had zero problems since. I have much more to do that track payroll packages that I should not even have to think about again.
Problems with U.P.S.
I have had five problems with ups in two months. They have lost cod checks, destroyed a package that was packed in a crate, and even delivered a package to a completely diffirent address that was on the label. They even accepted a bank check with the wrong name on it. I am the only one having problems with them? Any recommendation on alternate shipping companies would be appreciated.