Problems with shipping to Canada


I checked the Forums but this topic doesn't seem to have been addressed before so potential shippers to Canada take heed. In June I shipped an item to Canada by FEDEX where the buyer had agreed to pay shipping and be responsible for paying the import duties. However FEDEX has been unable to collect the fees from the buyer and have informed me that as shipper I am ultimately responsible for payment. Luckily the amount I'm out of pocket is not large ($120) but I just wanted Agoner's to be aware of this possible pitfall especially if shipping high-value items
jaynewt

Showing 2 responses by turbodieselvw

John, why the hell would you accept a lowball offer period unless you are desperate to sell whatever it is you have?

In addition, I don't understand what kind of fool would want to use FedEx ground or UPS to get anything from the States to Canada. USPS express parcel post with tracking and insurance is much better. If the item is a heavy amp for example, use FedEx Air rather than ground. Yeah, it costs much more but the brokerage fees are all calculated into the charges AND you are guaranteed to receive it within 24 or 48 hours depending on the service you're paying for.
John, BTW, I'm Canadian, have used UPS once and had to pay the brokerage fees at the door or the guy would have left with my amp. I almost saved US$300 on shipping with FedEx Air but the guy showed up with the amps 5 minutes before the deadline. Bummer. These days, unless it's a big priced item, I request the express service with USPS. USPS is really not that expensive and, much like UPS, they will not leave the package unless payment is first made.