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Problems with shipping to Canada

I checked the Forums but this topic doesn't seem to have been addressed before so potential shippers to Canada take heed. In June I shipped an item to Canada by FEDEX where the buyer had agreed to pay shipping and be responsible for paying the import duties. However FEDEX has been unable to collect the fees from the buyer and have informed me that as shipper I am ultimately responsible for payment. Luckily the amount I'm out of pocket is not large ($120) but I just wanted Agoner's to be aware of this possible pitfall especially if shipping high-value items
jaynewt

Showing 1 response by dlstephenson

dlstephenson
121 posts
 
I ship to canada 5 to 8 times a month. With USPS no problems. With Fedex no problems, but talk to your FEDEX REP first.

The purchaser pays all fees up front. The Import duties are the purchasers to take care of. - When fedex brings this through customs for the purchaser to RECIEVE the package they have to pay the import duty.

If your not specific when you ship, the purchasing party may try to say that the shipper is responsible. Because Fedex is a USA company they can only go back to you to get the money.

Just make everything up front, and ASK YOUR FEDEX REP how things work and plan accordingly.

International? Germany is a nightmare especially from USA. Seems they are looking for BAD things in the Packages. It might take a extra 3-4 weeks for customs clearance.
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