Problems with lost Qobus Playlists?

@lovehifi22, What application are you using to access QoBuz? Obviously, if you are using the QoBuz App, it sounds like you need to contact them for assistance for your lost playlists.

If you are not using the QoBuz App, what App are you using? Is it possible this other App is at fault and not QoBuz? Please post your configuration, what hardware you are using and what Apps. Is there any difference between the playlists that get lost and the other playlists that do not? Are they the same size in terms of number of tracks? Anything other difference? Are the playlists getting lost old ones, new ones or random?  Please confirm that ALL App software is up to date and current (probably yes, but I have to ask)?   

Unfortunately, these types of issues do NOT get solved quickly. BTW, I had an Audiovana issue when my playlist tracks were in the correct sequence and the displayed albums were not. I searched everywhere, checked my settings and called my friends. No one had an answer. I posted the question on Audiovana Community Forum and got an answer very quickly. There was setting that I had to set and it fixed everything. Please do not give up. Please keep us posted. Thanks.

Greetings to all,

I am using the Qobuz app. I have experienced the issue of playlists disappearing before, and it is extremely frustrating. However, I learned about Soundiiz, and it has been a godsend. If and when there is an issue, I go to Soundiiz and transfer my playlists. Problem solved! It sounds too simple to be true. It works for me.

Qobuz is a nightmare. I did the latest update and now all my favorites are gone and even though I am logged in all I get is the 30 sec music samples when I try to stream, both on the app and the web player. Chat didn't reply--says an answer in four hours then three and then four days. No replies to my emails. This is the second time this has happened. The first time chat helped but this time nothing.

I'm moving on to Tidal or Amazon.

You're certainly correct, Qobuz is a nightmare. For around $35.00 per year, you can purchase Soundiiz and have a reliable backup. I too am thinking about Tidal.

Good luck!