Laredo TX seems to be the main repair facility. Go onto the SONY website and they will send you a mailing slip. I had my SCD-1 serviced about 2 years ago but it took 2 trips to Laredo before they addressed the issue (non-playing CDs). They also updated the software. Good luck, Randy
Problem with my Sony SCD-777ES
My Sony has developed a problem. It generally refuses to play SACDs, and when it will play them, it does so with a very audible mechanical clicking sound. A bit temperamental with redbook CDs as well.
Here in the SF Bay Area, Sony no longer has a repair depot that accepts customer drop-offs. I would need to ship the unit to them, which I would prefer to avoid if possible. To get counter service, I need to go to a Sony authorized service provider, but I wonder if any of these shops really know what they are doing with a unit like the 777.
Any thoughts?
Here in the SF Bay Area, Sony no longer has a repair depot that accepts customer drop-offs. I would need to ship the unit to them, which I would prefer to avoid if possible. To get counter service, I need to go to a Sony authorized service provider, but I wonder if any of these shops really know what they are doing with a unit like the 777.
Any thoughts?