Problem with my Sony SCD-777ES


My Sony has developed a problem. It generally refuses to play SACDs, and when it will play them, it does so with a very audible mechanical clicking sound. A bit temperamental with redbook CDs as well.

Here in the SF Bay Area, Sony no longer has a repair depot that accepts customer drop-offs. I would need to ship the unit to them, which I would prefer to avoid if possible. To get counter service, I need to go to a Sony authorized service provider, but I wonder if any of these shops really know what they are doing with a unit like the 777.

Any thoughts?
drubin

Showing 4 responses by jadem6

Olesno, this sounds very similiar to my problem. It was not the spindle motor but rather the transport motor on my machine. The early Sony SACD spindle motors had problems I was told, but mine was the other.
Drubin, I agree, if your still under warrenty just send it in. When I sent my player in I went to an Audio store "Audio King" who has a 30 day return poilocy and they suggested I try a player and bring it back before 30 days. Very cool! I tried the 9000... not impressed.
Rcprince, thank-you.
Drubin, I had a similiar issue with my SCD-1. It player for a while and then the signal stopped. The counter kept going as if it was tracking, just no signal. It tended to be intermittent so it was hard to figure. I first tried to clean the spindle but no luck. I finally sent it out and it turned out to be one of the motors. I had it replaced and all is right with the world again. I had Richard Kerns at Audiomod in Portland do my work. He turned it around in a week vs Sony and months. My warrents was voided when I had Richard modify my unit earlier, so I was reluctant to have Sony in there anyway. I might suggest you talk with him and maybe concider one of the modifications he offers, I promise you will not be unhappy with the results. You'll have a player you only prayed was avalible. Write me if you have any questions. J.D.
Thanks Detlof, it's great to feel so welcome. Yes it does give a scare but I figure I have over 4000 hours on my machine (givin burn in and play time) so I'm not complaining. The sound quality is so good that for me it's worth the problem I had. I sould say that is the only problem I've had, knocking on wood, and this player has been more reliable than any I've owned in the past. I was happy to see you got the Audience Mod too. Amazing is only the half of it!