I am having the same problem with my CX-7e. I have contacted Ayre a couple of times via their website and have never received a reply; maybe they treat Canadian enquires differently. Because of this problem I have been using my Oppo BD103 blue ray player to play CDs although it doesn't sound as good. Yesterday I deceided to go digital coax from the Oppo to the Denafrips Ares ii DAC. Wow, sounds fantastic, way better than than the Ayre, when it decides to play of course. I think the CX-7e is being put up for sale.
Problem with Ayre C-7xe CD player?
Today i was settling down for some listening and on a few CDs that used to work with no issues, the CD player was rejecting the CD midway through a song and ejecting it - this happened many times loading and unloading the CD. It was having trouble searching for songs, etc. Should I be nervous? Should I call Ayre, the unit is only 6 months old.