Problem connecting DIN connector to tonearm

take a look closely for 2 things;

1--it’s possible there is a tiny set-screw on the top of your tonearm base (directly above the DIN plug) that needs to be backed off (small allen key) to allow the DIN plug to be inserted; then snugged down to hold the DIN plug in the hole so the heavy phono cable does not pull it out.

or

2---you might have the DIN plug upside down. this is unlikely based on your description of the plug slot pin orientation but make sure you take a flashlight and insure that the pins inside the DIN cavity and your plug holes align.

i did look at the website for the EAT F-Note tonearm, but there are no pictures of the area where the DIN plug is to see what is going on.

btw; the DIN connector (5 pin) does include a ground pin; but not all tonearms use it. in any case, the phono cable ground is ’optional’....might not be needed. so don’t worry about it unless you get noise.

Thanx for the info!

Although I saw a small protrusion on the top of the tonearm base, it's not an allen screw nor any other screw, and it's behind where the plastic dielectric stop is within the DIN connector. I tried to attach a photo of the cable and the cable inserted into the tonearm, but there is no icon which allows me to upload a file or photo. The photo shows that the cable connector hangs down a little, and it doesn't really take a lot for it to fall out.

I leave the ground spade on the tonearm side disconnected and just connect the ground spade on the phono preamp side. BTW, I've played some LPs already, and it sounds amazing.