Primare PRE-32/A-32 combo lessened volume

"Both models balanced, of course."

Like I said before, just because a cable has xlr connectors doesn't make it balanced. You can take a regular rca unbalanced interconnect, remove the rca connectors and put xlr's on it. Just 2 of the 3 pins are used.

"Should I blame Audioquest for declaring/selling cables balanced while making it another way?! "

No. AQ doesn't do this. All of their cables are fully balanced. As a matter of fact, if you have single ended AQ interconnects and need balanced, you can send them to AQ and have them re terminated to xlr. They put 3 conductors in all of their IC's even if the are not balanced.

You can have the same exact situation with components as well. Just because a component has xlr connectors doesn't mean its balanced.

I use brand new factory Audioquest both Columbia and Diamond XLR cables, 0,75/1 meter, respectively. Both models balanced, of course.

Should I blame Audioquest for declaring/selling cables balanced while making it another way?!

"Yes, both Primares have XLR input/output connectivity option. I don't know exactly whether it refers to true balanced design or not, but this should not affect the volume issue itself.."

Yes it will. Fully balanced components will output at a different level than when run single ended.

"As I said in the initial post, I use balanced (XLR) connections - which naturally means I use balanced cable."

Not true. Having xlr connectors doesn't mean the cable is balanced. There's plenty of SE cables that have xlr connectors on them. For a cable to be balanced, it must have 3 separate conductors, or 2 conductors and a drain wire.

Zd542. Thank you for your prompt reply.

Yes, both Primares have XLR input/output connectivity option. I don't know exactly whether it refers to true balanced design or not, but this should not affect the volume issue itself..

As I said in the initial post, I use balanced (XLR) connections - which naturally means I use balanced cable.

Is the Primare balanced? If so, you may need do something to switch it between balanced and SE operation. Also, you need to make sure your cables are balanced.