2. amps-preamps
  3. 131501-88991

PrimaLuna Dialogue Premium Preamplifier. DESTROYS SPEAKERS!!


A few months ago, bought TWO of the above mentioned preamps. ( I have 2 stereo systems)
Within 6 weeks of the purchase, the power supply of my speakers burns out!
I purchase and replace the power supply.
Three days later, the second newly replaced power supply is burnt out!
After much investigative work and heartache, I discover that the Pre amp is the problem.
It is defective and puts out DC. which burns out speakers.
After, testing the second unit, I find that it is defective as well, EXACTLY the same problem.
I return the units to my dealer, who returns them to Prima Lune.

I received a phone call from a Mr. Kevin Deal, big cheese at PrimaLuna.
Told me that the capacitors, on BOTH units had failed and the units were putting out DC.
He even THANKED me, for being a guinea pig, and discovering the flaw in his units.

He offered me a pair of tubes, as "compensation" for my troubles!! What a joker!!

WOW, a pair of tubes for blowing my $30,000. speakers!!

The height of arrogance and total disregard for the consumer of his product.
To all audiophiles, do yourself a favour, STAY AWAY for this brand, unless you want your speakers cooked.

TOTAL lack of quality control, MADE IN CHINA junk, what more needs to be said.


Mr. Deal, WAKE UP, and STOP selling defective products!!


If, you are using PrimaLuna, and your speakers fail, check the amp or pre amp.

George


Montreal, Quebec, Canada.
thorloki

Showing 1 response by glassandlight

glassandlight's avatar
glassandlight
19 posts
 

I am sorry but this is all BS, Mr. Thorioki. Not one word of this can be true.

No preamp can destroy a speaker, unless it is transistor junk and sending infrasonic (sub hertz) into a cheap transistor amp ( which would have blown the fuse).   No tube preamp can send DC into an amp.  Capacitors 'failed' you say?  BS...that would have blown the fuse in a microsecond..

A tube amp, never mind about a preamp, CAN NOT send DC into a speaker, the exception might be SE by a cheap company with no protection, but never a preamp and never a transformer based amp such as the Prima Luna..  If your preamp sent DC into the amp, you would have zero sound EVEN if it was directly coupled (meaning no capacitor or transformer coupling)...why, because you have sent the preamp tube into cutoff, and likely blown the fuse.


Kevin Deal must have laughed you right out of the store.

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