PRIMA LUNA DIALOGUE PREMIUM - 20 minutes and then loud pop and buzzing in 1 channel


Hopefully someone can help.

Amp is virtually new. The amp will operate wonderfully for 20 minutes and then a loud pop , and then buzzing from the right channel. I shut down the amp and then it repeats.  I switched some tubes and it is still there.  I switched the cables and know for sure it is only one channel, the right one. The buzzing does not increase with the volume increased. . 
It is the amp and not the Prima luna preamp.  Cables and connections are fine.   Pushing Focal Kanta No2's . 

Any help would be very much appreciated. I'd rather not send a 68 pound piece of equipment through the mail. 

Thanks lot - Craig 

vespacraig1966

Showing 2 responses by kingbarbuda

I have a PrimaLuna Dialogue Premium HP that drives a pair of Magico A3s cleanly and with authority. I love this integrated amp. No issues at all. I would definitely, as suggested above, get Upscale Audio involved. Good luck and please report back as to what the resolution to the issue was. Thanks. 
Craig, this isn’t hard. Just call PrimaLuna / Upscale Audio. They will help you.