Praise for excellent service from Oppodigital


My trusty Oppodigital 980 DVD player died on me several months ago. I finally sent it in for repair and got it back a week later. They repaired the unit and updated it to the latest firmware and shipped it back for a most reasonable fee. The quality of the work, the speed of the repair and everything was World Class. A lot of companies could learn a thing or two from them.
ponnie

Showing 1 response by zd542

"01-11-15: Tonykay
Contrast the above story with my experience with McIntosh. I purchased a demo MVP-871 (CD/DVD) from Magnolia A/V. McIntosh refused to warranty it. It failed almost immediately but Magnolia allowed me to trade in my P.O.S MVP-871 for a new Oppo 105D. Lucky me. Thanks Magnolia!"

Did McIntosh not honour the warranty because you got it from Best Buy? Its hard to imagine they would refuse service on something that should be covered.