Paypal issue beware.


I sold a $1500 amp to someone here notified after delivery had physical damage to it looked like it was dropped. Anyhow contacted UPS to process a shipping claim. In the mean time he filed a pay pal case. Fine told him we would go through that process.  PayPal goes and gives him back his money with out tracking or evidence he sent it back! I call they said because he used some sort of mandated government payment they do not require any evidence that it was shipped back.  

What type of payment is this?


So the guy can order stuff put in a case saying it did not meet description and get money back with out returning a item? This makes no sense will never sell using pay pal again.   Just spent an hour on the phone with them.  Also I want to know what type of account this is seems like the best scam going order a whole bunch of crap say it didn't meet description and get money back and not have to return it.  I'm out $1500 paypal even charged me the fees for there great service and I don't have my product back! I don't understand how this is allowed. 

programmergeek

Showing 2 responses by uberwaltz

Basicaly PayPal works very much Like a gentleman’s agreement. As long as both sides play nice it is convenient at best.
However PayPal have a long sad history of siding with the buyer even when presented with overwhelming amounts of contradictory evidence to the scam buyers nonsense.
Been there, fought them, got a credit ding for my troubles but at least I kept my money( twas in the days before they had rights to just raid your bank account for any perceived deficit).
Unfortunately a lot of buyers prefer PayPal for the protection they see it gives them.
And as gentlemen become less prevalent in the world, the worse it will get for sellers.
Oh Lord, don't even get started on the PayPal fees being charged by sellers to buyers.
I started a thread on that couple years ago and you would have thought I was suggesting members sacrifice their first born when I stated it was against PayPal TOS!
It had to be closed due to the vitriol being poured forth, apparently members think quite strongly on their "right" to ask the buyer to pay their fees.