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Paypal issue beware.

I sold a $1500 amp to someone here notified after delivery had physical damage to it looked like it was dropped. Anyhow contacted UPS to process a shipping claim. In the mean time he filed a pay pal case. Fine told him we would go through that process.  PayPal goes and gives him back his money with out tracking or evidence he sent it back! I call they said because he used some sort of mandated government payment they do not require any evidence that it was shipped back.  

What type of payment is this?


So the guy can order stuff put in a case saying it did not meet description and get money back with out returning a item? This makes no sense will never sell using pay pal again.   Just spent an hour on the phone with them.  Also I want to know what type of account this is seems like the best scam going order a whole bunch of crap say it didn't meet description and get money back and not have to return it.  I'm out $1500 paypal even charged me the fees for there great service and I don't have my product back! I don't understand how this is allowed. 

programmergeek

Showing 1 response by tutetibiimperes

tutetibiimperes
202 posts
 
I can understand frustrations on the part of sellers regarding PayPal seemingly being a bit deaf when it comes to unscrupulous buyers, but on the flipside when I'm buying something I prefer PayPal because I know they will protect me from an unscrupulous seller.  Allowing payment via PayPal opens the doors for many more buyers to consider your item. 

I would never purchase something where a seller mandated I pay via cashier's check, money order, bank draft, or some other method where I didn't have recourse in case the item arrived broken or not as described (though I am fine paying in cash for in-person transactions where I can inspect and test the product before payment changes hands).

I have also noticed a number of sellers here who do accept PayPal stipulating that the buyer is responsible for covering the PayPal fees.  That's explicitly against the PayPal terms of service.  Buyers are not allowed to impose surcharges for items that don't apply to all other forms of payment.  
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