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Pass Labs X250 meter failure

The meter on my amp quit functioning. It may have happened when I accidentally pushed the power button on, then off, then on again, in quick succession. I had read somewhere that this can cause the problem. I rarely look at it, so when I discovered it not working, I looked online to figure out why it quit. I emailed Pass Labs to see about a repair, and was informed I could send it back to them to have a new meter installed, which would run over 400 dollars.

I was wondering if anybody has had the same problem, but was able to repair the meter themselves. I realize the failures may not be similar, but I'm still interested if anyone has repaired it. I haven't even looked into the amp yet, as I never use the meter anyways. If it was an easy fix, maybe I'd open it up. Maybe.
abucktwoeighty

Showing 2 responses by audiofeil

audiofeil
4,011 posts
 
>>11-03-09: Tpreaves
they will more than likely replace the meter not repair it.It's easier and they can charge more!!<<

That's an interesting take on a company with an impeccable reputation.

First, many meters are sealed by the manufacturer and not repairable. I don't know if this is case with Pass' meters but not germane IMO.

Let's suppose for argument's sake the meter is repairable. How much money do you think Pass stands to make on a minor repair like this factoring in parts, labor, paperwork, shipping, etc?

Knowing the folks at Pass as I do, it's hard to believe they would hustle a customer for what, at the most, a couple hundred bucks? As a matter of fact, I've read many posts from customers praising the service and/or remedial work provided by Pass.

Time to re-think your supposition IMO.

Dealer disclaimer
audiofeil
4,011 posts
 
Tpreaves you did not hurt my feelings, no problem.

Your inexperience is understandable and certainly excusable.

Good luck.
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