Package sent to wrong address


I recently was selling 2 of the same Krell equalizers. The first one sold about 3 weeks ago and the second one was sold about a week later. Fast forward to Thursday night. I received a call from the buyer of the second purchaser saying that he never received the shipment yet and asked if I had the tracking number. I was very surprised and found the receipt and asked him if he was from Washington as the receipt said. He said no he was in NJ were I live. That shipment should have been there in 2 days. I was now extremely confused. I now looked up the shipping on his purchase and sure enough it said his name but his address was showing Washington. I then looked up the information from the first buyer and the address was the same as the second buyer. I texted a pic of both purchases from him and the first buyer and told him AG had the wrong address down for your shipping address. I explained to him that his address was the same address as the first purchaser. He also went to look it up on AG and sure enough they had the wrong shipping address for him as the same as the first purchaser. Now he then checked his account page and it had his NJ address but his shipping address was showing Washington. Same as the first buyer. I then immediately called up the first buyer and explained the situation and he denied ever getting the second shipment. Now the tracking was showing that it was delivered to him on 2/6 and left at his front door. And no I didn’t get a signature required but if there was one time I should’ve was then. He was a Chinese guy and did sound very nervous and it did sound like he was lying to me. We both wrote emails to AG and they are looking into this very odd situation. I truly believe that it was not my or the second purchasers fault in this transaction / shipping. Also both purchase invoices are not the same numbers. They were 2 different listings, 2 different listings purchasers / I also paid 2 different selling fees when they sold. Now the first purchaser has a second unit for free. I am very upset over this as my record / buyer and seller are perfect. I also feel very bad for the second person and hate that the first purchaser is lying about not getting it. If he was honest we would ship it back to me as I would of paid shipping. Once again AG is saying it’s very ODD and looking into the this. Will keep posted.

128x128Ag insider logo xs@2xtattooedtrackman

The guy claims not to receive two packages while tracking shows otherwise. Obviously we can not be sure 100%, but the "smell" is overwhelming, to say the least.

@tattooedtrackman " But what is the point. I got paid from both of them." but one of them will have his money refunded and keep the merchandise.

Can you confirm with PayPal (independent of Audiogon and this transaction) that both names do indeed link to different addresses?

@tattooedtrackman  what a strange and frustrating situation.Hopefully it will be resolved by next week.

fertguy has a reading comprehension problem. All was perfectly explained in the thread.

@steakster -- I know this is an aside from the OP, but I'm confused and interested.  You said:

 

Re: integrity. Years ago, my expensive preamp was stolen. It was sold on Audiogon at a dirt cheap price. The identical serial # was visible in the photos. I contacted the buyer and explained the situation. I offered to buy it back for what he paid - plus shipping. No loss for him. He refused. I was confounded by his obstinance. Fortunately, another Audiogon member suggested ’to let it go’ - before the stress did even more damage.

If it was your stolen Preamp being sold, and the Serial Numbers even matched, why was this even an issue?  You contact Law Enforcement who can identify the seller from a warrant issued to Audiogon which gives them the person's name and address.  If the stolen Preamp crossed state lines it is even further up the chain of illegality.  Why were you dealing with the person that bought the stolen Preamp and offering to buy it back from them?  Did you file a police report when it was stolen?  Did you have pictures of your gear and the Serial Numbers to prove ownership?  I'm trying to figure out if I missed something when reading your post -- I was skimming through the thread.

 

Thanks, and I'm sorry you had to go through that.  I have every piece of audio gear that I've ever owned since 1977 except for two items that were stolen during a home robbery in 1990, and to this day I wish I had 5 minutes alone with the hoodrats they caught.  My gear was never recovered -- a Dual 1219 turntable and a Kenwood KA-9100 Integrated Amp.  Neither piece is of great dollar value but they held big sentimental value to me because they were part of my first "big boy" stereo system.  I despise thieves.