Package sent to wrong address


I recently was selling 2 of the same Krell equalizers. The first one sold about 3 weeks ago and the second one was sold about a week later. Fast forward to Thursday night. I received a call from the buyer of the second purchaser saying that he never received the shipment yet and asked if I had the tracking number. I was very surprised and found the receipt and asked him if he was from Washington as the receipt said. He said no he was in NJ were I live. That shipment should have been there in 2 days. I was now extremely confused. I now looked up the shipping on his purchase and sure enough it said his name but his address was showing Washington. I then looked up the information from the first buyer and the address was the same as the second buyer. I texted a pic of both purchases from him and the first buyer and told him AG had the wrong address down for your shipping address. I explained to him that his address was the same address as the first purchaser. He also went to look it up on AG and sure enough they had the wrong shipping address for him as the same as the first purchaser. Now he then checked his account page and it had his NJ address but his shipping address was showing Washington. Same as the first buyer. I then immediately called up the first buyer and explained the situation and he denied ever getting the second shipment. Now the tracking was showing that it was delivered to him on 2/6 and left at his front door. And no I didn’t get a signature required but if there was one time I should’ve was then. He was a Chinese guy and did sound very nervous and it did sound like he was lying to me. We both wrote emails to AG and they are looking into this very odd situation. I truly believe that it was not my or the second purchasers fault in this transaction / shipping. Also both purchase invoices are not the same numbers. They were 2 different listings, 2 different listings purchasers / I also paid 2 different selling fees when they sold. Now the first purchaser has a second unit for free. I am very upset over this as my record / buyer and seller are perfect. I also feel very bad for the second person and hate that the first purchaser is lying about not getting it. If he was honest we would ship it back to me as I would of paid shipping. Once again AG is saying it’s very ODD and looking into the this. Will keep posted.

tattooedtrackman

Showing 35 responses by tattooedtrackman

@carlsbad2  I am paying AG a price to list it and a selling fee when it’s sold. They are the ones responsible to make sure all is right with information. They are the ones who owe the second buyer for THIER mistakes. 

@carlsbad2  Who is saying that the first buyer put in his address in the second buyer ??? No one said that AT all. And I’m not blaming the first buyer. Omg. 

@bojack whether or not it is an Equalizer from Krell or nor is irrelevant. And if u don’t know ALL of their products then don’t say anything. This was a very rare product that Krell made. Now u please go home. U have no theory. 

@yogiboy   I never planned on refunding him. If I had made the error I would be the first one to issue a refund. This is clearly not my fault what so ever. 

Jerry. I totally disagree with you. I used the address on AG. I did not ship to a wrong address. I shipped to the address that was listed on AG. If anything AG fault and they owe the refund not me. This was their fault not mine. 

@carlsbad2 How could this be possibly my fault when I shipped it to the RIGHT address as shown ???  Why just because I didnt double check or call him to verify like you did ? That’s just something extra u did on your own. And I’m sure when u double checked the address was CORRECT with AG. This once again is TOTALLY different situation. 

Also if I did ship it to a different address that was showing on his purchase I would take blame and be at fault. This is a totally different situation. This is AG glitch and is at fault. 

@carlsbad2   If i ordered from Amazon or anywhere else and I had the wrong shipping information on my purchase how in the world is it amazons fault. Amazon is shipping it the right address as shown on order form / invoice. 

@carlsbad2 They was sold for $1100 ea. Also the same address was also on Pay Pal. The address where it was delivered too. 

I got a email from AG and they asked what address was used on his PayPal for shipping. And it did show Washington. The same wrong address that was on AG. 

@carlsbad2  The second buyer was his right name but address of first buyer. And no it didn’t occur to me that I sent both to the same address because I also had packages going out from EBay plus it was a week later and no I didn’t remember the address from the first buyer. Plus I have been on AG a lot of years now buying and selling and have an impeccable record. If I made a mistake by sending it to wrong address I’d 💯 own up to it. But this is clearly not the case in this situation. Plus even PayPal would not side with him because that was the address that was on his PP invoice and it was delivered to that address. Also there is no way that this was a scam. What would be the point ?? I got paid by both. I was not out. Also this transaction was PP GS not FF. That being said even if the second buyer filed a claim against me he would not win. This is 💯 AG fault. They have money. They are definitely responsible. I do feel terrible about this but why should I be out ? I did everything right on my end. 

@carlsbad2 If the shoe  was on the other foot meaning mine I would not look at it as it was the seller fault. We both talked on the phone and neither one of us is blaming the other. We both feel this was an AG glitch. And feel that they are responsible. That is also from the buyer as well as me.

@thecarpathian Yes we are definitely keeping in touch with each other. Like I said we are not blaming one another.This is just a very odd and misfortune situation 

@oregon   First of all. I do not agree with you about if this was me , the buyer. The seller which is me did send it to the right address that was shown on AG and PP. His name was at the top of the shipping address. Second u say to verify shipping address? Well then that goes both ways also. The seller also should have verified his shipping address. I honestly feel that is was neither of our fault. Or both of our fault to both of us to not verify shipping addresses. 

@audioman58   It’s been said a few times how it was paid for if u read the whole thing. 
@joey_v   Nope it ain’t buyers fault or mine. This totally falls on AG. They are the ones who had a glitch with shipping info in their system. I have been a member on here since 2016 and have bought and sold Amps , preamps CDP. Speaker cables , ICs. Racks , and the liist goes on. I’ve never ever had a problem with a wrong address. Either buying or selling. 

@thecarpathian   I totally agree. Buyer 1 is a clear thief. It could have easily been cleared up if he said he had got another one a week later. 

For your information the first buyers username name is Chauluong. The one who said he never got the second shipment from me. That’s the guy u should be aware of. If he was honest he would have acknowledged he received another one either to me or AG and shipped it back. With my paying shipping of course. 

@bubba12 AG has been working with the buyer and me from the very beginning. We email and text constantly keep each other posted. AG has been great as I expected. We hopefully should know more Monday.

Just was informed from AG that Chau Luong account has been suspended. AG is also going to call him about this. Ty AG. If he will admit he has it a sends it back to me all is good and I will not hold any grudges. He should do the right thing about this.

@fertguy please tell me how u figured it’s a scam. Please explain. If u have no idea don’t even start that shit. 

@fertguy   once again all u say is — Sounds like 2 guys working a deal. But u are still not expecting. Look ,!it may be u are right. I really don’t think so. But u still need to explain how u think it’s a scam between the 2 of them. 

@knock1   u too. Please explain this scam to me. 
@roxy54  I agree with you. Being suspended is a small price to pay for stealing a Krell equalizer. If I could file theft charges I will. 

@fertguy   But what is the point. I got paid from both of them. No I didn’t think it was funny. I thought of it when I saw it after the fact that it was very odd. More like a glitch in the system. Also u are talking about some one being Chinese and someone being a white guy. To me it woulda looked more strange if they were both Chinese guys or even from the same state maybe. But u are talking NJ and Washington state. Just about cross county. Cmon. 

@speedthrills I wish it was that simple. First of all I don’t have a printer to print out shipping labels.I write them out and double and triple check to make sure I wrote it correctly. Second. It was the same exact address from the first seller with the second sellers name. 3rd. I took pics of both invoices from AG and PayPal and emailed and texted to AG and the second buyer. Also as I had mentioned the second buyer also saw on his shipping info that he had  the same Washington address as the first buyer. Apparently u don’t  read throughly. 

@speedthrills Once again u don’t read throughout. I also was sending out a few things that I sold on eBay. So no I do not remember the first buyers address. That was over a week ago when the second Krell sold. I don’t go around remembering peoples addresses. 

@thecarpathian   +1. Unbelievable.  

@chocaholic  +1. I as a buyer make sure also the seller has the right shipping address. 

@elrod   That’s exactly how I feel. And that is exactly the case. Cmon. There are 2 of the identical shipping addresses for the second buyer. One on AG and the same on his PP that showed up. And a lot of people on here are telling me that I should have double checked his shipping info ? Definitely if his addresses from AG and PP we’re different I would have reached out to him and AG. 

@tee_dee @zappas   I didn’t mean the because of he was Chinese he was lying. I just said that the first guy was Chinese. And he sounded nervous like he was trying to cover up something and really was pretending to speak broken English. That’s how I perceived it. Don’t jump to conclusions. Omg. 

@mickeyb  Oh now we get someone who is questioning about what I was selling. What does what I sold from Krell have to do with this post. It’s not about that. This post is not about what was sold. They are not complaining of what I sold them. 

@elrod  Well u are kinda right. But his PP address was wrong so. But I would rather have the right address corrected and posted on my AG page too. I would definitely correct it. 
@dekay   If your AG address is incorrect u better make sure your PP address is also correct. 

@elrod   U said u missed the part of 
the PP address being right ? Where did u see that at ? It was clearly mentioned that the second buyer PP address was wrong. It was the same address as the first buyer. 

@audphile1   No it was 2 different ads. 2 different listings and listing numbers  . 2 different payments to AG for the ads. 2 different payments I paid to AG when they sold. 

@dill   No they are not. Anyway what is the difference. AG and the 2 buyers know what they were. What is was is irrelevant once again. 

@dill   A lot of people never heard or seen one. It’s a Krell BAF (Bass Alignment Filter ) used for B&W Matrix speakers. Krell and  Bowers got together to design this especially for the Matrix 800 801 802 matrix speakers. I had 2 of them hooked up in mono mode. U also can use 1 hooked up in stereo mode. I just made it easy saying it was a Krell equalizer. 

@yogiboy You know I didn’t even think to check thier feedback. Usually I would check theirs if I’m buying something. To me what’s the difference how their feedback is if they are the purchaser. Also come to think of it. They both started emailing me questions bout the units about the same time. Then the second buyer bought it a week later than the first buyer. NOW I’m really starting to think if this was really a SCAM