1) Paypal Goods & Services requires that the shipment be sent to the address provided on the buyer’s Paypal account to be eligible for Seller protection.
2) Paypal Goods & Services requires that shipping any item over $750 must include Signature Confirmation to be eligible for seller protection. Without Signature Confirmation, expect the seller to lose the claim.
3) Paypal Goods & Services will refund the buyer if Signature Confirmation was not included in the shipping.
4) Using Paypal Friends & Family has no protection at all. That’s why I always include Signature Confirmation on all F&F shipments - even those with a very low value - as low as $25.
5) Paypal Seller Protection - everybody should read - link here.
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Re: integrity. Years ago, my expensive preamp was stolen. It was sold on Audiogon at a dirt cheap price. The identical serial # was visible in the photos. I contacted the buyer and explained the situation. I offered to buy it back for what he paid - plus shipping. No loss for him. He refused. I was confounded by his obstinance. Fortunately, another Audiogon member suggested ’to let it go’ - before the stress did even more damage.
Re: Signature Confirmation for items over $750. Once, I purchased an item on Audiogon for $800. Shipped USPS priority mail. According to the USPS geotracking of the mail carrier’s truck, the local postmaster confirmed that the item was dropped off at my address at the stated time. Yet, the package was missing. It probably was stolen off my porch. Both the seller & I had 100% positive feedback for years of transactions. I filed a claim with Paypal. Since the seller did not include Signature Confirmation as required for over $750, he instantly lost the claim. Paypal gave me a refund immediately.
Live & learn. Some lessons are more annoying than others.