Andy is A #1. Soundsmith told me it was a 6 month wait to get my ZU/Denon DL103 retipped. Andy did it in a day! I shipped out USPS second day mail, received on a Wednesday, was ready Thursday, paid immediately via PayPal and received back on the Saturday. Please note, I am on the East coast and Andy is on the West Coast. The sound was better than when I got it brand new.
Outstanding service from Needleclinic
Kudos to Andy Kim at Needleclinic for a recent coil repair to my Transfiguration Proteus cartridge. Very quick with communication and he actually fixed and shipped it back in 2 days.
I had a competitor look at it first and was told it was hopeless. Just wanted to give analog lovers the heads up.
Jerry