Outlaw Audio repair


I have a mono M-200 that is in need of repair. Outlaw will not do the repair nor will UnitedRadio East Syracuse.

it sounds fine then clicks off...... Thanx
kgveteran

Showing 6 responses by hgeifman

I also do not understand why Outlaw Audio refuses to repair your unit. Are we missing something? Is your M-200 from the gray market? is your M-200 fully registered with Outlaw Audio? Did they give you an explanation why they refused to do the repair? Are you the original owner or did you purchase it preowned? Please provide more information. How old is your M-200?
It makes no sense that Outlaw would refuse to repair your unit.
Please review:

https://support.outlawaudio.com/index.php

AND, I also just emailed Outlaw Audio and requested they review your Audiogon post. Now we wait.

please keep us posted.  Thanks. 
BTW, Outlaw Customer support is outstanding.  I sent them my email and they responded within 2 hours.  Truly excellent.  
As they suggested, please open a support ticket ASAP. 
@kgveteran,  PLEASE see the response below the === from Outlaw Audio.   As was suggested, please fill out the support form and they should be able to service your M-200.  Thanks.  

Please keep us posted.  

=======================
"We appreciate you reaching out to us. I wish I could speak more to this but unfortunately, I do not know who this customer is and they provided very little information. I cannot think of a reason we couldn't service the Model 200 at this time. The customer simply needs to open a support ticket at support.outlawaudio.com with his serial number and a description of his issue so that we may be of further assistance.

Best Regards,
BenOutlaw Audio"
@kgveteran, Have you completed the Outlaw Audio support request to get your M-200 amplifier scheduled for repair? Please keep us posted. Thanks.

As posted above, “So, contact Outlaw, open a ticket and send it in”. The ball is in your court.

As per Outlaws email “The customer (OP) simply needs to open a support ticket at support.outlawaudio.com with his serial number and a description of his issue so that we may be of further assistance”.

I agree with @stereo5‘s post above.   I wish @kgveteran would respond. Thanks
@kgveteran, Thank you for the update.  It is much appreciated.   Cheers.