2. analog
  3. 119755-38613

Ortofon bronze PNP ALERT!!!!!

I purchased a PNP Bronze from a member who said it was less than two months old.
Its the one with the integrated headshell for SME mount or can be used without headshell on a Rega type arm.
Well,I undid the screws and was pulling off the tags,<I've been in Analog since mid seventies and own about 20
cartridges>Anyway the pins coming out of the cartridge body pulled right out.
  This has never happened even on my cheapest junk cartridge.
The seller had a reciept from Turntable Needles and Ortofon said they are not authorized dealer.
They also said it was clearly a manufacturing issue and should have not happened.

Meanwhile,they say I should go after seller for a refund.Well its not the sellers fault and I won't do that.
Neither is it mine,I've removed headshell wires hundreds of times and know what I'm doing.

What amazes me is how PETTY and Crappy a well known respected long time company can be.
ITs amazing that a company like Bryston can offer warranty work to the tenth owner in the 19th year and these
people won't even stand behind a obvious Quality Control DEFECT
Just a word of caution to Ortofon customers,think twice.
Steve

soundsgood05

Showing 2 responses by pbnaudio

pbnaudio's avatar
pbnaudio
1,614 posts
 
This unfortunately happened to me too with a Ortofon 2M Black a while back, one of the connection pins pulled right out of the body when removing the leads.  I agree that this should not happen - the pins clearly should have some retaining feature machined/pressed into them before they are cast or pushed into the plastic body.  When installing or removing the 2M series I'm extra super careful.

Good Listening


Peter
pbnaudio's avatar
pbnaudio
1,614 posts
 
Paraneer, 

FWIW, I'm by no means "disgruntled" with Ortofon, they remain one of my favorite cartridge choices, I recommend and sell them frequently.  That I had one mishap with a cartridge, where I do think that the specific design of the connection pin could have been better executed does not change my opinion of the company, they are excellent to deal with and make a terrific product.

I too think its unfortunate that some hothead bloviates about this to the degree that the he does. Apparently he got a replacement, why not be happy with that and let the thing go.

Good Listening


Peter


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