Opinions, Is this better for the Members?


What do you guys think about the new Audiogon feedback rating system. At the end of the process and a remedy is not reached will it be possible to leave a negative feedback on a member. Below is the new policy.

"This system is being implemented so that transactions are verified by both parties prior to posting of Feedback. It provides documentation of a given transaction and allows both members to review the feedback involved before any feedback is posted. Consequently, any disagreements arising from such transactions can be mediated from a basis of fact. Furthermore, this system increases the value of Feedback as one criterion by which to judge the standing of fellow members.
The old system allowed any member to post feedback when certain written criteria were met. Now, feedback will not be posted until both members agree that there was a transaction. Also, in the past, if a member did not agree with feedback given, they only had the option to file a dispute to get it removed. Now, they can disagree with the proposed feedback before it is posted."
jea48
It seems as if the site is trying to encourage resolution of disputes through the feedback process so that anything for which a negative WOULD be left has a chance to get worked out by the parties before the feedback is permanently recorded. That said I, too, question how a negative could result from this system if one party decides to "hide" the transaction or not complete the feedback process for it.

Perhaps there is a way to achieve both goals - 1) encouraging both parties to participate in the feedback process so that there is an opportunity to resolve issues in the case of potential negative feedback, and 2) allowing for posting of negative feedback (even if the other party disagrees).

Would introducing a "delay" help? -- ie, the other party has X days (say 30) to respond to the feedback - after which, if there is no response, the feedback left would become permanent. Or, in the case of a pending negative feedback that, the party that left the feedback can return 30 days later and re-confirm the negative feedback (if there was no resolution). This would allow the other party to be "put on notice" and give them time to fix the situation before a potential negative feedback could be made permanent on their record. Just a thought.
I have come to rely on the old feedback system. Meaning I would not do business with a person who has a neutral or negative feedback. It seems to me that a person only gets negative or neutral feedback from not following through on a transaction. If you have a deal and you need to backout because of funds or your dog died that shouldn't automatically lead to negative feedback. If you string someone along on a buy or sell something that is less than advertised than there should be recourse. I for one would stop buying through this service if I get the feeling that I can no longer determine if the total stranger that I am sending my money to is trust worthy. To the good people at AGON what is the percentage of people with negative / neutral feedback to the total number of subscribers? If that number is low than the system is working. I can appreciate that you guys are working hard to keep AGON from becoming a like EBAY. Please don't ruin a great system. Would you consider letting the members vote on whether we would prefer the old versus new feedback system. Thanks for allowing me to share my thoughts.
Actually, I just had a case where the member backed out of selling an item and was very poor in communicating what the situation was. The deal, payment, and shipping details had already been agreed on. Once I had not received the item, and he had not received any payment, he was able to go by Gon's new rules, and get out of receiving any negative feedback. It almost seems like one would have to be monetarily taken advantage of before a negative feedback would possibly be able to be posted.
I agree w/comments that the old system is better. Once a committed buyer flaked out on me, and ultimately completed the purchase only after I threatened negative feedback. Now the carrot remains, but the stick is gone...Cheers,
Spencer