As with so many things in life, I believe the answer is "It depends.". I would say that looking for something from a company with a good reputation for quality and, even better, one that still services their gear, might be optimal but I wouldn't let it scare me off if they don't.
The key is finding a good, reputable shop. If you're looking at Pass, then the answer is likely just send it to them. If you're looking at other gear, then finding a good shop is paramount.
I had the luxury of visiting the shop I'll be using out of Austin. I feel very good about working with them.
Happy listening.