Well how much are we talking about. You can ship right from your computer and know exactly how much it will cost.
OK, what's the protocol?
So, you provide an honest quote for shipping on an item and the actual cost is less. Are you:
A) Obligated to provide an unsolicited refund regardless of the overage
B) Obligated to provide a refund only if solicited regardless of the overage
C) Obligated to provide an unsolicited refund only if over a certain amount.
D) Obligated to provide a refund only if solicited AND over a certain amount
E) Never obligated to provide a refund under any circumstances
And by obligated, I mean obligated by the rules of decorum established here or by the values of a gentlemen whichever are more conservative.
A) Obligated to provide an unsolicited refund regardless of the overage
B) Obligated to provide a refund only if solicited regardless of the overage
C) Obligated to provide an unsolicited refund only if over a certain amount.
D) Obligated to provide a refund only if solicited AND over a certain amount
E) Never obligated to provide a refund under any circumstances
And by obligated, I mean obligated by the rules of decorum established here or by the values of a gentlemen whichever are more conservative.