Nordost Frey interconnect hum


I bought a pair of used Nordost Frey unbalanced interconnects here and i noticed they induce a hum through my speakers when my preamp is off or when the cables are only plugged into the power amp. The strange thing to me is that my Nordost Heimdall interconnects do not induce the hum under the same conditions nor do other shielded interconnects. They do the same thing on another system as well. I understand that both the Heimdall and Frey have the same 97% shielding and the only difference is 2 extra center conductors. I'm waiting for the seller to ask Nordost but i thought i would ask here if anyone can explain it.

Thanks for any advice.
pongagt
Pongagt, unless the cables prove to be defective, the seller has fulfilled his obligation.

Nordost is an excellent company and has excellent customer service. Good luck.
sounds like a ground loop - I had that on a particular cable and was not able to solve it. It was a preamp to amp connection.
The cables are defective and Nordost is going to rma them in this case. The shields probably got disconnected some how and that problem will not be evident by a resistance check since the shield is only connected on one end and there is a negative wire that connects the ground tabs on the WBT connectors. I don't know what happened to them or what the seller knew but Brf is right about Nordost. Thanks again for all the help.

I did not get the hum with any other cables so there is no problem with my equipment.
Nordost "gets" customer service. A simple fix, no extra charge, no hassle, and they gain a customer for life.
It's always good to read about great customer service, but really, at the prices they are charging, you should expect service like that.