No Insurance with FEDEX as of 11/01

It does not matter if it is FedEx or UPS they both have a proven track record for destroying audio equipment and not paying damage claims. We have filled 29 damage claims and have only gotten paid for 3 without going to court. All 3 of those claims were under $300.00. We pack our stuff like it is going to get droped out of a plane and it still gets damaged. We take pictures of the packing process and we still get denied claims. Most people do not get paid damage claims even when they go to court because they do not pack accourding to the shippers guidlines. If you can't pack acourding to the guidlines don't even bother buying insurance, you will NOT win in court. We have gotten to the point where if it is valuable and or over 50 pounds we build a wooden crate for it and strap it to a pallet and send it commercial freight. Yes it is more expensive to ship commercial and wooden crates are not cheap to buid either but that way the percentage of your equipment getting to it's destination undamage is much higher than ground. Another tip, the percentages of shipping damage increase around Christmas.

carlsbad it is important to get the facts before you open your mouth or you may look like a-well you know. Here are facts. We ship an average of 10 packages a week, taking into consideration only the last 30 years (and we have been doing it longer than that) and having filed 29 damage claims that comes out to a damage percentage of less than 0.2% How many pieces a year do you ship? How many pieces over 70lbs? What is your damage percentage?

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