New Zu Audio Soul Supreme Speakers


Hey All,

Just got a new set of Soul Supremes...finally after a long wait to match up with my Undertone. All in American Walnut!

https://photos.app.goo.gl/oCWkegRgbAed85a47

Still getting used to the sound - good, detail, imaging and dynamics. But have noticed what seems like some slight quality control and/or consistency issues.

My Undertone has great looking veneer, but came with a non trivial gash in the veneer. Zu was cool enough to create a small discount for the issue to apply to my Soul Supremes. The speakers then, came with some small but questionable changes to the construction. Instead of clean looking buttoned screws for the connector plate that is used on all other products...they use larger Philips head screws that don’t seat flush. Im told from Zu thats the new standard? Also the veneer doesn’t seem to match the quality previously used on the Undertone.

Anyone else recently picked up speakers from Zu and having the same experiences?


reed338
As a Zu owner I'm shocked by those cheap looking screws.  It just looks bad, like they just used whatever they had laying around.  They should at least send you replacements. 

I agree with Phil, the veneers look fine.  Their veneer stock is going to vary based on the supply coming in and you get what you get there.
reed338-
Any response from Zu? I'm thinking about getting some Soul Supremes but this is giving me doughts..... 

Not a fan of the screws, but the knotty figure in the veneer is attractive to me. Unless it has a negative structural consequence I would prefer it to straight grained walnut. 

I verified that Zu used the flat Phillips head screws for some builds when their standard backplate fasteners were unavailable. Zu is back to using the prior screws. Anyone who got speakers with the Phillips heads shown in the OP's photo can request a replacement set. Just send a request, along with your delivery address, to info@zuaudio.com, and the speaker you are asking replacement screws for.

Phil